What Is CRM?
Customer Relationship Management (CRM) is a technology for controlling all your organization’s relationships and interactions with customers and potential clients. The target is simple: Enhance small business associations. A CRM technique aids providers keep linked to shoppers, streamline click here processes, and strengthen profitability.
When folks talk about CRM, they usually seek advice from a CRM technique or platform, a tool that helps with Call administration, product sales management, productivity, plus much more.